It’s not very often that I blog about what’s behind the games, but purchasing games is part of the full-on experience of gaming. Some people preorder everything online and sit impatiently waiting for the post, some people (like myself) play too many games to keep so constantly work on a thrash and trade basis, and others just randomly purchase games whenever and wherever they feel like it. But this blog is about game shop loyalty. Possibly a strange topic, but one I wanted to share.
In the town I live in (Worthing) there are many games shops, some big names, some sole traders etc, so there’s no shortage of where to get your hands on your next gaming fix. I however, have for a couple of years now been dedicated to one shop and one shop only, refusing point blank to purchase anywhere else. This may seem like strange behaviour but it’s all about customer service, and I don’t just mean being polite. As a regular customer, all the Gamestation staff in my town know me, and in many cases, what games I have/have not played. I can walk in and ask for recommendations and they know my back-catalogue well enough to give a good answer. Most people who work in the local game shops seem to not know anything about games, yet these staff are actually gamers, they’re not about the sale, they’ll give a frank and honest opinion whereas most people will just look at me blankly. They’ve done me many favours over the years (especially with my never ending bad luck with RROD on one or the other of our 360’s!) and I just thought they deserved a shout out. Here’s to good service in all game shops in the future!
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